Amicus TransTec's top management supports a quality management approach for the provision of our Selling Translations^® training services, including:

• ISO 9004:2009 third party assessed by Geolang Certification
• ISO 9001:2008 currently being implemented and to be third party certified by Geolang Certification
• Third party verification by Geolang Certification of implementation of the UK's Provision of Services Regulations 2009 which implements in the UK the European Services Directive 2006 

Selling Translations 9004:2009 Implementation

ISO 9004:2009 Managing for the sustained success of an organization – A quality management approach

• provides guidance on quality management system good practice which, if applied in full, assures
  • continual improvement of products (including services) and processes through innovation and learning,
  • satisfaction of the needs and expectations of interested parties, particularly customers, and
  • sustained success for the organization
• takes an organization that implements the provisions to a higher standard of quality management than that required by ISO 9001
• provides a maturity table against which organizations can assess their state achievement of the standards’ provisions on managing for sustained success.

Amicus TransTec Limited is confident that the standard sets a goal that is well worth pursuing in the interests of Amicus TransTec itself as well as its interested parties.

By visiting the report of the independently verified assessment of the management of the Selling Translations^® service, interested parties can gain a good overview of the quality of this service as it stands at each periodic assessment.

The initial assessment was performed in February 2010 and is now available for review. The next review will be in August 2010, thereafter every January and August.